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  • software repair
    working appropriately This happens due to either damaged or outdated software Just sit and relax iYogi Certified Technicians offer 24 7 tech support to repair software installed on your PC Just allow us to remotely access your PC and we can carry out the necessary operations to repair software installed on your computer so you can work with it in an error free state Related Links computer applications microsoft help

    Original URL path: http://www.iyogi.mobi/software-repair.html (2016-01-31)
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  • internet troubleshooting
    the Internet This may be due to problems in acquiring IP address inability to detect the network and excess of junk files on a computer No need to worry now as iYogi Certified Technicians are available 24 7 to help you with the problems related with the Internet Just give us the green light to access your computer screen remotely and we can help you in troubleshooting Internet related problems

    Original URL path: http://www.iyogi.mobi/internet-troubleshooting.html (2016-01-31)
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  • Online Computer Security
    all identified errors We can tweak your Internet and antivirus software settings so that you will get an immediate alert whenever you try to access any misleading website Allow us to remotely access your system via the Internet and our iYogi Certified Technicians can remove all hidden viruses spyware adware from your system in just one sweep We provide comprehensive support at a price that suits your budget Related Links

    Original URL path: http://www.iyogi.mobi/online-computer-security.html (2016-01-31)
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  • Computer Optimization
    customer base is the United States followed by the U K Canada and Australia High Levels of Customer Satisfaction iYogi offers its services primarily through long term unlimited service subscription plans of 1 to 3 years allowing customers to choose a plan which works best for them Customers can choose from various channels to contact iYogi including web based self help support real time phone chat and e mail As part of these subscriptions iYogi offers a comprehensive suite of service offerings including diagnosis and repair installation and maintenance services and training for multiple devices software applications and other products including PCs digital cameras MP3 players printers etc iYogi s customer satisfaction scores are amongst the highest in the technical support industry One stop shop iYogi s wide range of service offerings which are brand agnostic makes it a one stop shop for many customers technology support needs Customers can rely on iYogi to address many of their technical support needs and avoid the complexities of working with multiple support providers associated with each individual device or software application they purchase This decreases the problem resolution time and enhances customer satisfaction Unmatched Platform as a Service iYogi s proprietary technology

    Original URL path: http://www.iyogi.mobi/about_us.html (2016-01-31)
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  • Welcome to iYogi
    System Microsoft Windows 98 Microsoft Windows 2000 Microsoft Windows XP Microsoft Windows Me Microsoft Windows Vista Office Productivity Applications Microsoft Access Microsoft Encarta Microsoft Office Excel Microsoft Office Powerpoint Microsoft Office Word Microsoft Visio Microsoft Works OpenOffice Email Eudora Mail Incredimail Microsoft Office Outlook Microsoft Outlook Express Microsoft Windows Mail Mozilla Thunderbird Sunbelt iHateSpam Multimedia Apple iTunes Media Player Classic Quicktime Player Real Player VLC Media Player Windows Media Player Windows Movie Maker Zip WinRAR WinZip 7 Zip Desktop Utilities Google Desktop Windows Sidebar Internet Applications Macromedia Flash Macromedia Shockwave Adobe Acrobat Adobe Acrobat Professional Adobe Acrobat Reader Internet Browsers Google Chrome Microsoft Mozilla Firefox Netscape Opera Safari CD DVD Burning Copying ImgBurn Nero Burning ROM Nero Express Roxio Creator Anti Virus BitDefender Antivirus 2009 BitDefender Game safe BitDefender internet security 2009 BitDefender total security 2009 CA Internet Security Suite Plus 2010 Grisoft AVG Antivirus McAfee AntiVirus NOD32 Antivirus PC security Shield Deluxe 2009 Symantec Norton Antivirus VIPRE Antispyware 1 Antivirus pack Webroot AntiVirus with Spy Sweeper Webroot Internet Security Essentials 2010 Anti Spyware Ad aware CA Anti Virus Plus Anti Spyware 2010 Malwarebytes Anti Malware Spybot Search Destroy STOPzilla VIPRE CounterSpy Webroot Spy Sweeper Firewall Sunbelt Personal Firewall WinRAR

    Original URL path: http://www.iyogi.mobi/technologies_supported.html (2016-01-31)
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  • Computer Optimization
    to resolve the problem and Issue was not resolved till the time account was active The issue is out of scope for the particular plan 15 days have not passed after the issue was last worked upon by an iYogi technician PRIVACY POLICY The iYogi Privacy Policy which is an integral part of these Terms and Conditions is incorporated here by reference http www iyogi net privacy policy html If you have not yet reviewed the iYogi Privacy Policy then please do so prior to agreeing to these Terms and Conditions You agree that beyond the Personal Information identified in the Privacy Policy any information or data disclosed or sent to iYogi over the telephone electronically or otherwise is not confidential or proprietary to you PERSONAL AND NON COMMERCIAL USE LIMITATION Unless otherwise specified the Services Materials and Software are solely for your personal and non commercial use in addressing matters covered by your Service Plan You may not modify copy distribute transmit display perform reproduce publish license modify create derivative works from transfer distribute or sell any information software products or services obtained from the Services Materials or Software Any Services Materials and Software are available only in connection with Services under a valid Service Plan NO UNLAWFUL OR PROHIBITED USE As a condition of your use of the iYogi Portal or any Services you will not use the Materials Software or Services for any purpose that is unlawful or prohibited by these Terms of Use You may not use the Services Materials or Software in any manner that could damage disable overburden or impair any iYogi server or the network s connected to any iYogi server or interfere with any other party s use and enjoyment of any of the iYogi Portal the Materials Software or Services You may not attempt to gain unauthorized access to any iYogi Portal the Materials Software or Services other accounts computer systems or networks connected to any iYogi server or to any of the iYogi Portal the Materials Software or Services through hacking password mining or any other means You may not obtain or attempt to obtain any iYogi Portal the Materials Software or Services or information through any means other than that specifically permitted to you under a Plan Order FAIR USAGE POLICY SUSPENSION OR TERMINATION OF SUBSCRIPTION Though iYogi has no limits on the amount of online support requests a Subscription based plan user may make during the subscription period however each Subscriber s use of the support services for the subscription based plans are subject to iYogi S fair use policy Under this policy if at any time in iYogi S sole discretion a subscription based plan user is found to be abusing the service by exceeding the level of use reasonably expected from someone using a Subscription based Plan for individual use then iYogi reserves the right to suspend or terminate Subscriber s Subscription Services In addition iYogi reserves the right to suspend or terminate any Subscription Services of any Subscriber that iYogi in its sole discretion determines are being used a fraudulently b by any person other than Subscriber or c for any computer system other than a Registered System User may terminate the Service at any time by giving written or electronic notice to iYogi provided however that User will not be entitled to a refund of any fees prepaid by User for the Service COMMUNICATIONS SERVICES iYogi may provide you with the use of e mail services addresses bulletin board services instant messaging services chat areas news groups forums communities personal web pages calendars file cabinets and or other message or communication facilities designed to enable you to communicate with iYogi S employees and others as appropriate to your Service under a Plan Order each a Communication Service and collectively Communication Services Communications Services shall only be used under an accepted Plan Order and not for any other purpose USE OF COMMUNICATION SERVICES You agree to use the Communication Services only to post send and receive messages and material that are proper and when applicable related to the particular Communication Service By way of example and not as a limitation you agree that when using the Communication Services you will not Use the Communication Services in connection with surveys contests pyramid schemes chain letters junk email spamming or any duplicative or unsolicited messages commercial or otherwise Defame abuse harass stalk threaten or otherwise violate the legal rights such as rights of privacy and publicity of others Publish post upload distribute or disseminate any inappropriate profane defamatory obscene indecent or unlawful topic name material or information Upload or otherwise make available files that contain images photographs service or other material protected by intellectual property laws including by way of example and not as limitation copyright or trademark laws or by rights of privacy or publicity unless you own or control the rights thereto or have received all necessary consent to do the same Use any material or information including images or photographs which are made available through the Materials in any manner that infringes any copyright trademark patent trade secret or other proprietary right of any party Upload files that contain viruses Trojan horses worms time bombs cancel bots corrupted files or any other similar service or programs that may damage the operation of another s computer or property of another Advertise or offer to sell or buy any goods or services for any business purpose unless such Communication Services specifically allows such messages Download any file posted by another user of a Communication Service that you know or reasonably should know cannot be legally reproduced displayed performed and or distributed in such manner Falsify or delete any proprietary rights notices such as author attributions legal or other proper notices or proprietary designations or labels of the origin or source of service or other material contained in a file that is uploaded Restrict or inhibit any other user from using and enjoying the Communication Services Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service Harvest or otherwise collect information about others including e mail addresses Violate any applicable laws or regulations Create a false identity for the purpose of misleading iYogi or others Use download or otherwise copy or provide whether or not for a fee to a person or entity any directory of users of the Materials or other user or usage information or any portion thereof iYogi has no obligation to monitor the Communication Services However iYogi reserves the right to review materials posted to the Communication Services and to remove any materials in its sole discretion iYogi reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever iYogi reserves the right at all times to disclose any information as iYogi deems necessary to satisfy any applicable law regulation legal process or governmental request or to edit refuse to post or to remove any information or materials in whole or in part in iYogi s sole discretion Any materials uploaded to the Communication Services may be subject to posted limitations on usage reproduction and or dissemination you are responsible for adhering to such limitations if you download the materials LINKING You may not create hyperlinks to any portion of the IYogi Portal nor any Materials or Software posted therein INDEMNITY You agree to indemnify defend and hold iYogi its subsidiaries affiliates officers directors employees agents licensors consultants suppliers and any third party Web site providers harmless from and against all claims demands actions liabilities losses expenses damages and costs including actual attorneys fees resulting from your violation of the material terms of these Terms of Use any misuse or abuse of a Service any use of the Service that amounts to infringement or infringement by any other user of your account of any intellectual property or other right of iYogi or any other third party You will cooperate as fully as reasonably required in iYogi S defense of any claim iYogi reserves the right at its own expense to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of iYogi You agree immediately to notify iYogi of any unauthorized use of your account or any other breach of security known to you GUESTS LIMITED LICENSE TO USE OF IYOGI PORTAL If you are not currently subscribed for a Service then you are regarded as a Guest Usage of the iYogi Portal by current iYogi customers outside of the scope of a Service specified under an applicable Plan Order is also treated as a Guest As a Guest you may use the iYogi Portal and Materials specifically designated as available to guests on the iYogi Portal for the limited purposes of a deciding whether to subscribe to the Services provided by iYogi b registering with iYogi and submitting Plan Orders only The foregoing license grant is a non exclusive revocable license LIMITED LICENSES TO USE THE IYOGI PORTAL MATERIALS AND SOFTWARE As permitted through a Service you may use Materials and Software posted on the iYogi Portal or made available in connection with a Plan Order which may be available for additional purposes and or subject to additional restrictions GENERAL LICENSE RESTRICTIONS Any other use of the iYogi Portal Services Materials or Software other than as explicitly permitted by iYogi is prohibited Rights to execute copy modify display transmit distribute manufacture use sale are all reserved to iYogi and its suppliers Reverse engineering and decompilation of the Software is strictly prohibited USER RESPONSIBILITY In connection with obtaining Services you agree that you will Cooperate with the iYogi Technician We will use commercially reasonable efforts to provide the support to you Our experience shows that most issues can be corrected as a result of close cooperation between you and the technician Please listen carefully to the technician and follow the technician s instructions You must confirm that the following conditions are true The situation giving rise to the question is reproducible on a single system i e one central processing unit with its workstations and other peripherals You must have knowledge regarding the hardware system any software involved and in the facts and circumstances surrounding the incident The full system including software and hardware is available to you and accessible by you without limit during any telephone discussions with iYogi support personnel Software Data Backup You understand and agree that iYogi shall under no circumstance be responsible for any lost or corrupted software or data iYogi strongly recommends that you at all times maintain a complete data backup and disaster recovery plan Account Password and Security For you to submit a Plan Order you must complete the Registration Process by providing us with current complete and accurate information as prompted by and required under the applicable Registration Form You also will choose a password and a user name You are solely and entirely responsible for maintaining the confidentiality of your password and account Furthermore you are solely and entirely responsible for any and all activities that occur under your account You agree to notify iYogi immediately of any unauthorized use of your account or any other breach of security iYogi will not be liable for any loss that you may incur as a result of someone else using your password or account either with or without your knowledge However you could be held liable for losses incurred by iYogi or another party due to someone else using your account or password You may not use anyone else s account at any time without the permission of the account holder AVAILABILITY OF SERVICES AND MATERIALS UNDER FORCE MAJUERE CIRCUMSTANCES You hereby acknowledge that circumstances outside of iYogi S reasonable control e g acts of God a large scale outbreak of a new computer virus strikes riots wars other military action civil disorder acts of terrorism fires floods vandalism sabotage acts of third parties or the like may cause significant delays in iYogi S ability to schedule a support session You hereby release iYogi from any and all liability and agree that iYogi shall not be liable to you or any third party for any direct or indirect damages whatsoever resulting from such delays iYogi or its suppliers may at any time without notice or liability restrict the use of the Service or limit its time of availability in order to perform maintenance activities and to maintain session control EXCLUSIONS FROM SERVICES Services shall not include the following any item or activity not covered by the terms of a Plan Order service beyond the duration limitations identified in your Plan Order problem diagnosis and support that may not be completed because of a problem with your computer or other equipment or their configuration that is beyond our control Software including the operating system and software added to the registered hardware products which are out of scope for the Service Plan Problems that may and do result from External causes such as accident abuse misuse or problems with electrical power Usage that is not in accordance with product instructions provided by manufacture Failure to follow the product instructions provided by manufacture or failure to perform preventive maintenance or Problems caused by using accessories parts or components not compatible with the product Non Compliance with the iYogi technician instructions for resolving the query NOTICE SPECIFIC TO MATERIALS AND SOFTWARE AVAILABLE ON THE IYOGI PORTAL OR THROUGH A SERVICE For your convenience iYogi may make available Materials or Software as each term is defined above for use and or download whether as a part of a Service or in promotion of the Services Use of any Materials and any Software is governed by the more stringent of a the terms of the end user license agreement EULA if any which accompanies the specific Materials and Software or b if there is no EULA these Terms and Conditions The Materials and Software are made available for download solely for use by you according to a the EULA and b the Plan Order Any reproduction or redistribution of the service not in accordance with the EULA is expressly prohibited by law and may result in severe civil and criminal penalties Violators will be prosecuted to the maximum extent possible No logo graphic sound or image from any iYogi Web site may be copied or retransmitted unless expressly permitted by iYogi WITHOUT LIMITING THE FOREGOING COPYING OR REPRODUCTION OF THE MATERIALS OR SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION REDISTRIBUTION OR ANY OTHER PURPOSE IS EXPRESSLY PROHIBITED UNLESS SUCH REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PERMITTED BY THE EULA ACCOMPANYING SUCH MATERIAL OR SOFTWARE END USER LICENSE AGREEMENTS EULA GENERALLY In connection with our Service we may provide to you the use of certain software which is owned by iYogi or its third party licensors and suppliers We as well as the third party licensors reserve the right to update or change the Software from time to time and you agree to cooperate in performing such steps as may be necessary to install any updates or upgrades to the Software You may use the Software only as part of or for use with the Service in accordance with the Service Plan and for no other purpose The Software may be accompanied by a EULA from iYogi or a third party Your use of the Software is governed by the terms of that license agreement and by this Agreement where applicable You may not install or use any Software that is accompanied by or includes a EULA unless you first agree to the terms and conditions of the EULA EULA FOR IYOGI SOFTWARE With regard to any Software made available to you by iYogi through the iYogi Portal for which your acceptance of a separate license agreement is not required iYogi Software you are hereby granted a revocable non exclusive non transferable license by iYogi to use the iYogi Software and any corrections updates and upgrades In accordance with and as required under the Service Plan you shall not make any copies of the iYogi Software You agree that the iYogi Software is the confidential and proprietary information of iYogi or its third party licensors providers or suppliers and which you shall not disclose to others or use except as expressly permitted herein You may not de compile reverse technician disassemble attempt to discover any source code or underlying ideas or algorithms of the iYogi Software or otherwise reduce the iYogi Software to a human readable form modify rent lease loan use for timesharing or service bureau purposes reproduce sublicense or distribute copies of the Software or otherwise transfer the iYogi Software to any third party You may not remove or alter any trademark trade name copyright or other proprietary notices legends symbols or labels appearing on or in copies of the Software You are not granted any title or rights of ownership in the iYogi Software You acknowledge that this license is not a sale of intellectual property and that iYogi or its third party licensors providers or suppliers continue to own all right title and interest including but not limited to all copyright patent trademark trade secret and moral rights to the iYogi Software and related documentation as well as any corrections updates and upgrades The iYogi Software may be used only in the country of residence at the time of acceptance of these terms for use of the iYogi Software Export of the iYogi Software is strictly prohibited THIRD PARTY PRODUCTS As part of the Services iYogi may suggest that you acquire install and use certain third party software or services Third Party Software Third Party Software is licensed to you by the respective owners or licensees of the Third Party Software You must agree to the terms

    Original URL path: http://www.iyogi.mobi/terms.html (2016-01-31)
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  • Computer Optimization
    to confidential or sensitive information stored on user computer or network avoid deliberate destruction of information on user computers or networks and help avoid system problems iYogi maintains specific internal policy and technical controls to limit how and whether our remote access tools may be used to assist you DIAGNOSTIC TOOL iYogi uses some online diagnostic tolls that may collect a wide variety of useful information about the state of a computer system and your applications This information is communicated to Yogi using security technologies over the Internet iYogi analyzes this information to help diagnose and solve end user problems The iYogi diagnostic application is not designed to collect sensitive information including information such websites visited e mail messages e mail addresses sent to passwords profiles etc Use of the Remote Access and Diagnostic applications may be subject to the terms and conditions of the respective software license agreements LIVE HELP SESSION RECORDS iYogi reserves the right to monitor and record on line and off line sessions between users and iYogi technicians for quality control and service related purposes Some uses of this type of information include improving the Service building a support knowledge base and conducting internal market research We do not correlate session record data used for these purposes with personal information COOKIES We may use cookies and similar technologies to provide you with more personal service on our website and as you interact with iYogi Cookies are small pieces of information stored by your browser on your computer s hard drive or on your device Cookies help us keep track of the preferences you specify Most web browsers automatically accept cookies but you can usually change your browser to prevent that if you prefer not to store the information for future use Each browser is different so please check the help menu of your browser LOG FILES We use IP addresses to analyze trends administer the website track user movement and gather broad demographic information for aggregate use SUPPLEMENTATION OF INFORMATION In order to protect iYogi from fraud and otherwise ensure the integrity of our services and manage risk we may supplement personal information we collect with information we may get from others For example in connection with determining creditworthiness we may use your name and other related information to request a credit report as permitted by law SHARING AND INFORMATION DISCLOSURE We may share aggregated and de identified information with our partners This sharing is usually not linked to any personal information that can identify any individual person unless specifically required to allow use of specific widgets within the Services We may also share disclose or transfer your personal information as follows To iYogi affiliates and subsidiaries to support business operations and sales marketing and customer support processes To third party service providers and suppliers acting on our behalf to provide products or services to you and To other third parties for purposes you have allowed Additionally we may also disclose your personal information as we

    Original URL path: http://www.iyogi.mobi/privacy.html (2016-01-31)
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  • Computer Optimization
    of such third party Content products and services iYogi s support staff are iYogi Certified Technicians but do not necessarily hold any certifications from any third party unless expressly specified The trademarks iYogi iYogi stylized GREAT TECH SUPPORT GOOD KARMA the iYogi character and any combination of these marks are the trademarks and or registered trademarks of iYogi Holdings Pvt Ltd and or its subsidiaries and affiliates In addition the look and feel of the Site including all page headers custom graphics button icons and scripts is the service mark trademark and or trade dress of iYogi and may not be copied imitated or used in whole or in part without iYogi s prior written permission All other trademarks registered trademarks company names product names and brand names are the property of their respective owners and iYogi disclaims any ownership in such third party marks The use of any third party trademarks logos or brand names is for informational purposes only and does not imply an endorsement by iYogi or vice versa or that such trademark owner has authorized iYogi to promote its products or services The iYogi Portal and all content provided on or through the site are provided on an as is and as available basis except where expressly provided otherwise iYogi expressly disclaims all warranties of any kind to the fullest extent allowable by applicable law whether express or implied including but not limited to the implied warranties of merchantability and fitness for a particular purpose and non infringement with respect to the iYogi Website and all content provided on or through the iYogi Website iYogi makes no representations or warranties as to a the iYogi Website or its Content will meet your requirements b the accuracy reliability or quality of the results that may be obtained

    Original URL path: http://www.iyogi.mobi/disclaimer.html (2016-01-31)
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